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DAT faces criticism over contract terms. Plus, DAT acquires Trucker Tools, RBX declares bankruptcy, and Cargado hits $1M milestone.
Last time FreightCaviar made a list like this, we focused on what it’s like to work at some of the top freight brokerages in the US. This time we’re turning the mic towards those who worked with these companies and went on to voice their opinions on Google.
While Glassdoor highlights reviews from verified former or current employees, Google does not have a pre-check process. Compared to Glassdoor, Google may seem more of a free for all. Of course, that means we get to hear from a lot of trucking companies and some shippers who’ve dealt with these brokers.
Again, we’re only looking at companies who made it to Transport Topics 2022 Top 100 Freight Brokerage Firms and who also have more than 30 individual ratings on their Google listing. Because Google listings and ratings are locally-based, we focused on HQs only for this list.
Alright, now let’s get to it. Below are the freight brokerages that ranked the highest based on their Google listing star ratings. All of these companies had a rating of at least 4.2 out of 5.
Top 10 Highest-Ranked Freight Brokerage Firms on Google
| 1 | ST Freight | Manitowoc, WI |
| 2 | Axle Logistics | Knoxville, TN |
| 3 | Beemac Logistics | Beaver, PA |
| 4 | Kirsch Transportation | Omaha, NE |
| 5 | XPO Logistics | HQ in Greenwich, CT |
| 6 | Watco Logistics | Pittsburgh, KS |
| 7 | Venture Connect | Grand Rapids, MI |
| 8 | Priority1 Inc. | Little Rock, AR |
| 9 | Koch Logistics | St. Paul, MN |
| 10 | Triple T Transport | Lewis Center, OH |
Special damages, also known as consequential damages, are extra costs not automatically covered by the carrier. They arise from the consequences of damaged or delayed freight. Here's what brokers and shippers need to know.
Darren also revealed they’re developing a new platform designed exclusively for carriers.
In 2023, the top 10 brokerages earned $53.25 billion in gross revenue. In 2024, that figure dropped to $43.77 billion — an almost 18% decrease.
Revealed through a detailed look at data from ISO's network of brokers. Explore key insights from the ISO Service Index Benchmark Report.
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