How CtrlChain Tackled Ingram Micro's Post-COVID Logistics Nightmare

In the wake of COVID-19, tech distribution giant Ingram Micro faced a perfect storm of logistics challenges. That's where CtrlChain came in. They're the logistics problem-solver that helped turn the tide for the company. Here's how they did it.

The Challenge: A 700% Surge in Cargo Theft

• Post-COVID saw a staggering 700% increase in cargo FTL theft incidents
• High-value tech goods became prime targets for sophisticated criminal gangs
• Carriers grew reluctant to transport these risky, costly shipments

"We've seen CtrlChain grow from a smaller company into a significant player in this market. I believe we did it a little bit together. We supported you and you supported us. So, I see this as a true partnership," says an Ingram Micro executive.

CtrlChain's Game-Changing Solutions

1. Long-Term Partnership Approach

CtrlChain ditched the industry-standard short-term RFP model, opting for a deep, collaborative partnership. This allowed them to:

• Understand Ingram Micro's complex business needs
• Provide tailored, adaptive solutions
• Ensure operational stability during unpredictable peak seasons

2. Enhanced Security Measures

• Thorough vetting and selection of secure parking lots
• Preselection of TAPA TFSR-compliant carriers
• Live-tracking system preventing unauthorized subcontracting
• Geofencing around Ingram Micro warehouses for real-time arrival updates

3. Centralized Logistics System

CtrlChain implemented a comprehensive logistics management system, offering:

• Real-time shipment tracking
• Streamlined operations
• Transparent overview of the entire logistics process

4. Flexible Capacity Management

By leveraging strategic partnerships, CtrlChain ensured:

• Consistent service levels during demand spikes
• Ability to handle monthly, quarterly, and year-end peaks

The Results: A Logistics Transformation

With CtrlChain's solutions in place, Ingram Micro saw:

• Significant reduction in theft risks
• Improved carrier willingness to transport high-value goods
• Enhanced operational efficiency and transparency
• Consistent performance during peak demand periods

The Bigger Picture: Tech Distribution's New Normal

Ingram Micro's challenges reflect broader industry trends:

• The global chip shortage has made tech components even more valuable targets
• E-commerce boom has increased pressure on logistics networks
• Cybersecurity concerns are extending into physical supply chain security

Lessons Learned

Short-term contracts and cutthroat competition may seem like the norm in our industry, but companies like CtrlChain are rewriting the rulebook.

As cybercrime evolves and supply chain risks intensify, industry leaders like Ingram Micro are raising the bar for logistics partners. They're not just seeking service providers; they're demanding peace of mind. This translates to a need for logistics companies with stringent security protocols, robust risk management, and cutting-edge technology. CtrlChain meets these demands head-on.

Learn more about what they're doing and how they can meet your needs on their website.