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Amazon leads U.S. delivery volumes, surpassing UPS and FedEx with a strategic network expansion and franchise program.
Amazon has overtaken UPS and FedEx to become the biggest delivery business in the U.S. by package volume, delivering over 4.8 billion packages before Thanksgiving 2023 and on track for 5.9 billion by year-end, outpacing both competitors. The company's growth in the delivery sector has been rapid since 2016, bolstered by its own expanding logistics network, a franchise program for delivery entrepreneurs, and a strategy focused on regionalizing its network for faster delivery and increased profitability, despite not matching the global coverage and pick-up services of UPS and FedEx. Meanwhile, UPS and FedEx have shifted focus towards more profitable parcels and other segments of the market beyond Amazon.
Amazon will deliver 6B parcels in 2023.
— Trung Phan (@TrungTPhan) November 27, 2023
It’s officially the largest delivery business in the US, surpassing both UPS or FedEx. pic.twitter.com/cBXuNZCqbA
Source: The Wall Street Journal
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