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Convoy adjusts staffing levels in response to market conditions, underscoring the challenges and resilience in the logistics sector.
The Seattle-based trucking marketplace Convoy has conducted another round of layoffs, marking its fourth within a year. The reduction has mainly affected the company's customer-experience operations team, originally beefed up in anticipation of a freight market rebound. However, the lagging rebound and efficiencies gained from their new service model prompted the company to adjust staffing levels.
Despite this setback, Convoy, co-founded by Amazon veterans Dan Lewis and Grant Goodale, remains one of Seattle's most valued private startups, demonstrating the resilience and adaptability required to navigate the fluctuating freight market.
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