In the latest episode of "The Freight Caviar Podcast", we sit down with Cameron Ramsdell, the CEO of Armstrong Transport Group. He discusses strategies for protecting your business against fraud and how he grew Armstrong by 60% in one year.
At the recent FreightWaves Future of Freight Festival (F3), Epay Manager Powered by OTR Solutions showcased an impressive rapid-fire demo, highlighting how their platform addresses key freight broker pain points in under 7 minutes.
Led by Drew Bingham, CTO, and Ryan Johnson, Director of Product at OTR Solutions, the demo revealed how Epay Manager helps brokers reclaim valuable time, improve workflows, and enhance carrier relationships.
Tackling the Top Pain Points
Epay Manager zeroes in on three critical issues freight brokers face daily:
Disconnected workflows between AP and AR.
Dispute management inefficiencies.
The burden of carrier invoicing processes.
According to a FreightCaviar survey, brokers spend at least 12% of their day auditing paperwork. Epay Manager alleviates this by streamlining the lifecycle of payables and receivables.
Seamless Integration and Automation
The platform integrates directly with leading TMS solutions, simplifying post-delivery processes:
Automated Payables & Receivables: Invoices are generated automatically, eliminating the need for carriers to create their own.
Proactive Carrier Workflow: Carriers are notified to upload documents and approve invoices without the back-and-forth of emails and calls.
Streamlined Dispute Resolution: Disputes are handled directly in the platform, keeping the process contained and transparent.
Time Saved, Cash Flow Improved
By automating document verification with a proprietary AI audit engine boasting 99% accuracy, brokers can approve or reject invoices in minutes. In cases of disputes, the platform pinpoints issues with tools like the document insights widget, providing actionable verifications and reducing manual effort.
In fact, while completing this demo, the average broker using Epay Manager would process 50 documents, slashing time spent on back-office tasks and improving cash flow. This efficiency addresses a major pain point: delays of up to two weeks in invoicing shippers after delivery.
Why It Matters
Epay Manager turns the back office into a profit center, eliminating manual workflows, enhancing accuracy, and accelerating payments. As brokers navigate increasingly complex operations, tools like Epay offer a way to focus less on paperwork and more on growth.
Watch the Full Demo
Want to see how Epay Manager can reshape your back-office operations? Watch the full demo below:
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Hi! I'm Adriana and I've been working for FreightCaviar as Head Writer for a little over a year now. Some of my favorite topics to cover are FreightTech, Green Freight, and nearshoring/reshoring.
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